Hiring, teams, careers and engineering management.
by Divakar Raju The panicked messages started rolling in from all our dev and application teams, outbound calls in our staging environment were randomly timing out, and some external requests were inexplicably taking over 9 seconds to complete. In a modern microservices…
by Keerthivaasan K In the season finale of Silicon Valley, there’s a classic scene: Pied Piper is live-streaming a rescue, traffic is melting the servers, and the team is pulling a “heroic save” at the 11th hour. It makes for great TV. It makes for a terrible career as an SRE.…
How Freshworks evolved its Karpenter bootstrap architecture across 400+ EKS clusters — and what it’s paying off now. by Ebin Gladson At Freshworks, our applications run on AWS EKS. A while back, we moved from Cluster Autoscaler to Karpenter, and the switch paid off in several…
by Govind Aadithya Sripada Every two weeks, Freshdesk shipped changes to production — and every two weeks, we did it scared. Hundreds of commits across Ruby, Java, Ember, React, and infrastructure, all merging at once, and we tested everything to cover ourselves — all 41,000…
by Palak Bansal, Madhavi Madangopal Modern service architectures are full of well meaning intermediaries: proxies, gateways, sidecars, each one convinced it is helping, and touching your requests on the way through. What happens when those layers interact just slightly wrong? In…
What are the Meesho Mantras, why do they exist, and how do they actually shape decisions? The complete explanation - one mantra at a time. Ask anyone who has worked at a fast-growing company the same question, and you'll get some version of the same answer: the hardest part was…
More than 70% of the code my team ships is now AI-generated. Velocity stopped being our constraint a while ago. What replaced it is a question the team asks several times a week, and until this year we had no defensible way to answer it. The question every developer on my team…
There’s a version of a security operations centre that exists mainly to be pointed at. It ingests every log it can reach, lights up a wall of dashboards, and staffs a rotation around the clock so that, if anyone asks, the answer is “yes, someone is watching.” It satisfies an…
by Vigneshkumar Ak Background & Motivation Freshworks offers a suite of applications across customer support, ITSM, and CRM . Some of the Freshwork’s Platform applications rely on distributed databases to handle high throughput and low-latency workloads at scale . For a long…
Building a Custom Documentation Engine: How Freshworks Scaled 2,500+ Pages Across 6 Products with Markdoc and Next.js When off-the-shelf solutions couldn’t handle our multi-product, multi-version documentation needs, we built our own. Here’s what we learned — and why it was…
At Meesho, we’ve always believed that building a great company starts with building a great team — not just in terms of skills, but in the way people think, solve problems, and grow. One of the most powerful ideas that’s shaped how we hire, grow, and retain our people is Talent…
A seller ships the correct product. A buyer claims they didn't receive what they ordered. Both tell their truth. In the vast supply chain, where millions of packages move unseen, lies the issue that Meesho's Trust & Safety team works to address. The honest answer is that no…
Imagine you find the perfect product on Meesho. The price is right. The deal is live. But your salary hits next week. So you close the app and move on. That moment, small, quiet, repeated millions of times every day is the problem we decided to solve. India has no shortage of…
By Kamal Kumar, Rahul Ganesh Partheeban To enable AI agents to autonomously execute real-time business actions across third-party applications, we built and productionized the Model Context Protocol (MCP) Gateway at freshworks. This gateway allows AI agents to securely discover…
by Madhankumar J The cost of “simple” icons This is part of the Unity Craft series, where we share how we’re improving our application — performance, tooling, and consistency. In this instalment we talk about icons. Icons are everywhere in modern UIs — buttons, navigation,…
How Freshworks is building software without writing software by Ajay Ravichandran The software industry is approaching an inflection point. For decades, the measure of engineering productivity has been the same — how fast can a team ship well-tested, well-reviewed code? The…
Every morning, lakhs of Meesho sellers open their payment tab looking for one simple thing: confirmation that the orders they fulfilled have translated into money they can trust. For a seller, a payout is not just a bank transfer. It is a working capital. It is confidence to…
The concept of hackathons is well-established and has proven to be very popular among tech enthusiasts across India. These intensive two or three-day events bring people together who are passionate about technology to work on software-related challenges, often provided by…
Imagine you're a seller on Meesho. You shipped a bedsheet. A few days later, a return arrives at your door. You open it and find a bar of soap. What comes back isn't what was shipped. The seller is left with dead inventory, and to be compensated, they have to prove what went…
There's a moment every HR professional knows well. It's 2:30 on a Monday, you're mid- way through something that actually matters, and someone pings you asking what the casual leave policy is. You answer. An hour later, someone else asks the same thing. This isn't a failure of…
by Ravi Prasanth At Freshworks, performance is a critical launch requirement, not a secondary concern, especially for products with heavy reliance on analytics and reporting workflows used by customers at scale. As the scale of our reporting and user concurrency increased, our…
“How we architected an AI system with async + spark distribution to mine millions of data points for patterns in under an hour.” by Sriharan Manogaran, Rahul Misra, Anand Chiddarwar Introduction As businesses grow, so does the amount of data they generate. Every click, purchase,…
SDE-II Interview Experience at Swiggy Continue reading on Swiggy Bytes — Tech Blog »
“If you can test it before you merge it, you can trust it when you ship it.” by Arvindan Frontend teams typically are efficient if they handle PR in different manners. Classical PR reviews slow down when reviewers can’t open the change in the browser and try it like an end user.…
by Anush Arvind Incorporating AI into the software development lifecycle has transformed how high quality applications are built and shipped. What once took weeks of iteration, debugging, and context switching can now be achieved in hours, with AI assisting in design, coding,…
by Anish Gopalan The 3 AM Wake-Up Call Nobody Wants It’s 3 AM. Your phone buzzes. The chat app you’ve built is down. Completely down. PostgreSQL has shut itself down to prevent data corruption, and millions of users are unable to send messages. The culprit? Something called…
Why DICE Exists? DICE stands for Democratizing Internet Commerce for Everyone. This is our mission as an organization to make e-commerce accessible to every corner of India, empowering sellers, delivery partners, and users who were previously left out of the digital economy.…
Most career decisions are shaped by people and perspectives beyond ourselves. We speak to friends, seniors, and ex-colleagues. We Google. We read. And almost always, we look for one thing: other people's experiences. When someone considers joining a company, they aren't just…
Overview In the pursuit of real-time analytics at scale, teams often face a key architectural decision: continue scaling traditional…
Introduction Today, if you’re building a software product for people around the world, you need to support many languages. In this blog, we…
At Meesho, creativity isn’t about out of the box ideas, it’s about building messages grounded in our user’s truth. We speak in the language of our users, shaped by insight, and designed to deliver impact. For us, creativity is a powerful loop. It begins with a user's insight,…
VWO Editor: Seamless DOM Manipulations for React-based Websites VWO Editor empowers users to make "what-you-see-is-what-you-get" (WYSIWYG…
Introduction: Why Feature Flag Management & Experimentation Needs a Revolution In today's world, managing feature flags is an essential part…
Introduction Wingify dramatically improved its software testing process by integrating the Common Test Report Format (CTRF) with AI-powered…
Preface In high-performance data platforms, efficiency and scalability are paramount. ClickHouse, renowned for its blazing-fast analytics…
The director of the data platform team explains that Hasura far surpasses traditional catalogs by providing critical integration with data warehouses – an essential capability for effective governance and self-serve access.
This blog narrates our team’s journey with Compose, detailing its inception at PhonePe, its adoption by the Pincode team, our experiences, and the challenges we faced. The Pincode Android app UI is built using Jetpack Compose. As of July 2024, the app has over 2.5 million…
When migrating to Hasura, the team had not set explicit targets for speed, other than “not worse.” And the team has blown that goal away by an order of magnitude.
The Dutch cloud-based enterprise resource planning (ERP) system uses Hasura to offload tedious backend development. With Hasura in its tech stack and handling so much of the backend, the OpusFlow team can focus on its core work of streamlining business operations for its clients.
Preface Writing slick user interfaces has never been so delightful as it is now. You’ve got amazing frameworks, state management patterns…
Introduction In VWO, we present clients with information about the data of their users' events in aggregated form on their dashboard…
Hasura has proven to be an invaluable tool for our small team at Forwheel as we work to build and deploy scalable GraphQL APIs for our food truck vendor-facing application.
Introduction BigQuery is a completely serverless and cost-effective enterprise data warehouse provided by the Google Cloud Platform. Just…
A Little History Having a functional approach to a problem does not kick off the adventurous journey of learning a new language, instead, it…
The Requirement In VWO, we have our client-side library which is executed on our customer’s website and it is the stepping stone of every…
Client issue assignment and tracking. We at Wingify take our client issues very seriously and have built processes to get the desired…
REST Assured is a Java-based library, one of the most popular libraries to test RESTful Web Services, and is used to perform testing and…
The hunt has ended. Protractor's successor has finally been found! Introducing Playwright, the new star of test automation:-). An end-to-end…