Building a Custom Documentation Engine: How Freshworks Scaled 2,500+ Pages Across 6 Products with…

Building a Custom Documentation Engine: How Freshworks Scaled 2,500+ Pages Across 6 Products with Markdoc and Next.js When off-the-shelf solutions couldn’t handle our multi-product, multi-version documentation needs, we built our own. Here’s what we learned — and why it was worth it. by Thakur Ganeshsingh The Problem: Why Existing Solutions Fell Short At Freshworks, we needed to document a…

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