PhonePe engineering

47 stories· tech.phonepe.com

Mostly engineering; denylist drops the occasional Product/People Stories posts.

From Tool-Hopping to Talking: Reimagining Datacenter Observability with NETRA
PhonePe

It’s 3:00 AM. The glare of a monitor cuts through a pitch-black room as a critical alert pierces your sleep. Seconds later, you’re locked in a familiar, exhausting ritual: eight browser tabs open, bouncing frantically from Grafana metrics to Loki log streams, then over to Jira…

From Experimentation to Scale: PhonePe’s AI Journey in HR
PhonePe

At PhonePe, our strategy for AI in HR was never about deploying a single, generic solution. Instead, we set out to build a fit for purpose ecosystem prioritizing speed, flexibility, and accuracy embedded directly into daily workflows. AI Readiness began before AI. We have been…

Zoomable RecyclerView: Enabling Pinch-to-Zoom and Panning in Android RecyclerViews
PhonePe

Introduction Android’s native RecyclerView is exceptionally efficient at handling large datasets through item recycling, but it lacks native support for spatial interactions like pinch-to-zoom and canvas-level panning. For complex layouts—such as interactive retail grids or…

Lens: Give Your Entire Team X-Ray Vision Into Your Android App
PhonePe

Lens lets your team see what is happening inside a running mobile app—from a normal web browser. You Know This Bug, Right? It is Friday afternoon. QA tells you that the profile screen is blank after login. You open the same app, follow the same steps, and everything works. The…

TraceMind: Automating the Chaos of Crash Debugging
PhonePe

The Debugging Dilemma: Why TraceMind? In a complex mobile ecosystem, debugging a single production crash is rarely a straightforward task. Historically, developers at PhonePe faced a fragmented landscape of data points. When a crash alert hit, an engineer would often spend…

From Gatekeeper to Strategic Catalyst: How GenAI is Transforming Compliance at PhonePe
PhonePe

India is undergoing a massive digital transformation, and at the heart of this revolution is PhonePe, enabling seamless payments and financial services for over 700 million registered users across Bharat. When you build at this kind of population scale, handling millions of…

Engineering Agent Hub: How PhonePe Built a Production-Grade Internal AI Platform
PhonePe

Over the past couple of years, PhonePe’s journey toward operationalizing AI began with a search for external platforms capable of automating complex, cognitive business processes. However, as we tested various AI tools for our engineering and operational requirements, we…

Hoshō: A Database Activity Monitoring Tool
PhonePe

When processing billions of transactions in a system as large as PhonePe, underlying databases go through constant querying, repairs and management. While a set of these tasks are automated, some are managed by human users. This leaves a potential risk of unauthorised/untracked…

Optimizing Merchandising: Machine Learning for Real-Time App Experience and LTV Maximization
PhonePe

At PhonePe Limited (“PhonePe”), the top banner on our platform’s homepage (the “masthead”) isn’t just an ad slot—it’s the important real estate we have. However, delivering real-time, personalized recommendations at a scale of hundreds of millions of users presents a complex…

Powering Real-Time Decisions with PhonePe’s Garfield Platform and Apache Druid
PhonePe

At PhonePe’s scale, handling millions of transactions and user interactions every hour requires an analytics platform that’s not just fast, but instant. When every millisecond counts — both for user experience and incident detection — batch processing simply doesn’t cut it.…

Pincode Migration Journey with Compose Multiplatform
PhonePe

In today’s diverse technological landscape, the ability to create applications that seamlessly operate across multiple platforms is a significant advantage. At Pincode, our seller app, was initially created using Android SDKs with Compose UI in Kotlin, and catered exclusively to…

PubSub at Scale: PhonePe’s “Bullhorn”
PhonePe

Problem Statement PhonePe, as a payments platform, has an essential feature that allows users to check all past transactions. When payments are made to businesses/merchants, users have access to a historical view of all such transactions. For peer to peer transactions, however,…

The Tale Before the Design System
PhonePe

In the early days of PhonePe, we started with just one application. Our pace was fast, almost like a race against time, and our initial engineers managed to keep things tidy. Colors, typography, and size constants were well-organized, ensuring a cohesive look and feel. Our small…

Vulnerability Management & Risk Scoring for Business Services
PhonePe

In the rapidly evolving FinTech sector, PhonePe Private Limited, an India-born leader in financial services, stands out for its innovative range of products and services. Offering everything from UPI transactions and bill payments to stock market investments, personal finance…

Virtual Machine Provisioning and Management in PhonePe
PhonePe

This blog post provides a high-level overview of PPeC (PhonePe Cloud) Agent’s architecture, its interaction with other key components like the PPeC API and PPeC Proxy, and how it optimizes tasks such as VM creation, resource allocation, and dynamic disk management. Evolution and…

Introducing the PhonePe App Platform
PhonePe

Intro PhonePe’s apps have over 560m registered users, and are built by 250+ mobile engineers. The company ships 7 different apps (10, if you count Android and iOS separately). Operating at this scale, it’s been necessary to invest in and build a solid app platform. This blog…

Demystifying TStore: The Backbone of Billions of Transactions at PhonePe – Chapter 2
PhonePe

Chapter 2 : A Deeper Dive In chapter 1, we explored TStore’s functionalities like high-velocity ingestion, efficient reads, and flexible querying, its core concepts like Entities, Units, and Views and finally components like the Client Bundle, Schema Registry, Entity Ingestor…

Nimbus: Flexible BareMetal Provisioning
PhonePe

As PhonePe continues to grow rapidly, the scale and reliability of our infrastructure becomes more important. By developing our own infrastructure, we’re able to adapt quickly while keeping our services reliable. In order to meet our deployment needs, we use specialized in-house…

Building the Pincode Android App on Jetpack Compose: A Journey
PhonePe

This blog narrates our team’s journey with Compose, detailing its inception at PhonePe, its adoption by the Pincode team, our experiences, and the challenges we faced. The Pincode Android app UI is built using Jetpack Compose. As of July 2024, the app has over 2.5 million…

Managing Elasticsearch at scale at PhonePe – Part 3
PhonePe

In this article, we will discuss the optimizations we did to reduce the footprints of our Elasticsearch. We optimized write throughput and reduced disk storage by leveraging query patterns and tuning indexing and doc_values for fields in elastic search.

Clockwork: The Backbone of PhonePe’s 2 Billion Daily Jobs
PhonePe

Have you ever had an alarm fail to wake you up, causing a ripple effect of chaos in your morning? At PhonePe, we understand the criticality of such ‘alarms’ in our digital ecosystem. Take, for instance, our daily Merchant Settlements process. A merchant receives multiple…

Bullzeye: Powering Ads on PhonePe
PhonePe

As PhonePe continues to scale, the tech that goes behind each division also needs to scale and meet the requirements of all stakeholders involved. Bullzeye addresses a few challenges faced in managing ads such as issues with scalability of reporting modules and frequency cap…

Technology Catch-22
PhonePe

Engineering the product on Day 1 to handle hyper-growth in the future Every entrepreneur in the technology space, starts his or her journey with the dream of building a product or providing a solution that addresses a strong need, or solves a fairly pervasive problem using…

Zero to 150Mn+ Users in 3 years!
PhonePe

An Overview of Building the PhonePe App The PhonePe app has expanded from 0 to 150M+ in less than 30 months. Our app is growing uniquely in multiple dimensions. It’s not only adding more business-verticals, but every vertical is adding more features, which in turn are getting…

The PhonePe Bootcamp
PhonePe

We recently welcomed our new batch of 25 engineers from premier institutes. Our fresh from campus hires, went through the coveted on-boarding program “Bootcamp 2019.” The Bootcamp saw them learn about server side architecture, the tech stack and the engineering design philosophy…

Living on the ‘Edge’
PhonePe

Building a highly scalable infrastructure to power Microservices Solving payments for the world’s largest democracy is not easy. Enabling access to payment as a first class service to applications, platforms and consumers in the most predictable, responsive and resilient manner…

Chronicling our Technology Journey
PhonePe

As we complete three years and begin our fourth, I can’t help but feel proud of the immense success we have achieved with our product – over 150+ million users on our platform have translated into 50+ million daily app sessions, totaling an incredible 500,000 hours on PhonePe…