Running Hermes at Razorpay: a Network-isolated, Self-improving “Second Brain” for every Employee

How we run a personal AI agent for everyone at Razorpay: always on, multi-model, and safe by construction. Contributors: Siddharth Tripathi Today, more than 220 Razorpay employees each have their own always-on AI agent. On a typical day, about 84 of them are actively working. Every one runs in its own isolated Kubernetes namespace, with its own encrypted storage, its own cloud identity, and its…

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